Privacy Policy
Last updated: November 20, 2024
Our Commitment to Your Privacy
At Jade Whisper, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our services. We believe in transparency and want you to understand your rights regarding your personal information.
By using our website, you consent to the data practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions.
Information We Collect
Information You Provide Directly
When you interact with our website or contact us, you may provide:
- • Name and email address when you fill out contact forms or request information about our tea ceremony sessions
- • Communication preferences and any specific questions or interests you share with us
- • Session registration details if you sign up for workshops or tea experiences
- • Feedback, testimonials, or other information you choose to share about your experience
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Browser type, device information, and operating system
- • IP address and general geographic location based on IP
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website or source that directed you to our site
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can control cookie preferences through your browser settings or our Cookie Policy page. For detailed information about the cookies we use, please visit our Cookie Policy.
How We Use Your Information
Providing and Improving Our Services
We use the information we collect to respond to your inquiries, schedule tea ceremony sessions, send information you request, improve our website functionality and user experience, and develop new offerings that align with your interests.
Communication
With your consent, we may send you information about upcoming sessions, tea ceremony practices, mindfulness techniques, and other relevant content. You can opt out of these communications at any time.
Analytics and Research
We analyze usage patterns to understand how visitors interact with our website, identify areas for improvement, measure the effectiveness of our content, and ensure our services meet the needs of our community.
Legal Compliance and Protection
We may use your information to comply with legal obligations, protect our rights and property, prevent fraud or abuse, and ensure the safety of our participants and community.
How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website, process payments, send communications, and analyze website traffic. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Analytics Partners
We use analytics services to help us understand website usage and improve our services. These partners may collect data about your online activities over time and across different websites.
Legal Requirements
We may disclose your information if required by law, in response to legal process, to protect our rights or the rights of others, or to prevent harm or illegal activities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change and your choices regarding your information.
How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
Encryption
We use encryption technology to protect sensitive data transmitted between your browser and our servers.
Access Controls
Access to personal information is restricted to authorized personnel who need it to perform their job functions.
Regular Monitoring
We regularly monitor our systems for potential vulnerabilities and security threats.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- • The nature and sensitivity of the information
- • The purposes for which we process the information
- • Legal or regulatory requirements
- • Whether the purposes can be achieved through other means
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Erasure
You may request that we delete your personal information, subject to certain legal exceptions. We will honor such requests unless we have a legitimate reason to retain the information.
Right to Data Portability
You have the right to receive your personal information in a portable format and to transmit it to another service provider where technically feasible.
Right to Object
You may object to certain types of processing, including direct marketing. We will honor such requests unless we have compelling legitimate grounds to continue processing.
Right to Withdraw Consent
Where we process your information based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly.
Children's Privacy
Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Third-Party Websites
Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or via email.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us. We are committed to addressing your concerns and protecting your privacy.
Contact Us